Closing Date: 14 August, 2022

Vulnerable Families Lead Worker (Housing Support) – Birmingham

Reference Number: 1192

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Lead Worker (Housing Support)

Salary: £18,887 – £23,484 (dependent upon experience) per annum (pro-rata for part-time)

Hours:  35 per week

Based: Birmingham

Contract: Permanent

Ref: 1192


Cranstoun is a charity empowering people to live healthy, safe and happy lives.  Our skilled and compassionate teams work with service users, families and communities, helping them to make positive changes.  We offer a wide range of services across England, including community-based outreach, treatment and recovery, detox, supported housing, domestic abuse, and specialist services for young people and families and carers. We’ve been making a difference since 1969 by combining our expertise with innovative approaches and putting people at the heart of what we do.


Our Housing Support Lead Worker Service provides housing-related support for Vulnerable Families who are temporarily housed.

We support people to prevent the loss of their accommodation if it is at risk or help them find/settle into suitable alternative accommodation.

We also work with key strategic partners to help address other social related issues, such as benefit/welfare reform processes, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.


As Lead Worker, the successful applicant will be expected to

  • Be motivated, committed and confident at liaising with other professionals.
  • Be able to work autonomously and as part of a team.
  • Possess some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
  • Have the ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
  • Effectively manage their own caseloads and time.
  • Provide individual, tailored support in accordance with the agreed support plan.
  • Assess and manage risk.
  • Maintain accurate records.
  • Understand the importance of maintaining professional boundaries.
  • Ensure safeguarding protocols are followed.


We will provide a supportive work environment and appropriate IT equipment including a smart phone and laptop. You will have the freedom to manage your caseload as you see fit, supporting your service users to achieve the best outcomes for them.

Working collaboratively with your colleagues and other agencies, you will receive regular supervision from your Team Leader and Service Manager who will be there to support and encourage you.


If you have any further questions relating to the Lead Worker vacancy, please contact Yasmin Turner Team Leader at  or Service Manager


Unfortunately, we are unable to accept CVs.

To download an application pack, visit


Closing date: Sunday 14 August 2022

Interviews: Monday 22 August 2022


We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No. 1061582.


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