Our Mental Health Lead Worker Housing Service provides housing-related support for people affected by mental health conditions in Birmingham. 

Our team provides support to vulnerable adults who require regular help with managing their lives and well-being. The Lead Worker Service offers early targeted support for vulnerable adults in their home to avoid heading into crisis or worsening health and well-being. The service provides practical quality support to help improve resilience and maintain independence. 

How we can help 

Our support is free, confidential and 100% community based. Our lead workers are the vital link between people who use our services and other appropriate services, acting as an advocate, unblocking barriers and facilitating access to other organisations including community services, voluntary organisations and Neighbourhood Network Services. 

The Lead Worker service provides a menu of on-going personalised support in order to assist individuals to sustain accommodation and improve health and wellbeing outcomes. The Lead Worker service co-ordinates interventions delivered by other agencies to ensure that the right support is offered at the right time by others.  

Eligibility criteria 

Our Lead Worker Service supports: 

• Birmingham residents aged 18 years and over  
• Those affected by mental health conditions 
• Have the mental capacity to enter into and understand that they are entering into a legally binding tenancy agreement 
• Living in precarious housing but not statutorily homeless as defined by the Homeless Reduction Act  
• Have a local connection to Birmingham as defined by the Housing Act 1996  

Partners 

• Birmingham City Council, including their Housing Options/Homeless prevention services
• Key statutory providers such as primary and secondary healthcare services, Community Mental Health Teams, and substance misuse services
• Healthcare service providers
• Social Care and Health service providers
• Citizens Advice Midlands Mercia’s Community Housing Advice (GAIN) service
• Commissioned supported accommodation providers including Trident Reach, YMCA and Sanctuary Housing
• Other supported and emergency accommodation providers
• Street Outreach services

Our partners are committed to working proactively to reduce barriers to service access and will work flexibly, employing different engagement approaches.