Posted on: 28 January, 2019
We’re delighted to announce our Swanswell Worcestershire service has received an overall ‘Good’ CQC rating at two of its locations following recent inspections: Kidderminster and Worcester.
Service users told the CQC that staff treated them respectfully and with dignity, and they were involved in their own care. They felt they were listened to and both service users and the people who care for them were provided with relevant information and support to manage their recovery.
Jason Warriner, Cranstoun’s Director of Care, Quality and Governance, said, “We are pleased that the CQC report highlights our commitment to providing high quality and safe services. The ratings we received across all areas show how we respond to the individual needs of our clients and help them to make positive changes to their lives.”