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Privacy Policy

Cranstoun is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Information Collected

We may collect, store and use the following kinds of personal data:

  • Information about your computer via Google Analytics and your IP address about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views.
  • Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including your name and email).
  • Any other personal information that you choose to send to us relating to our services.


Cookies are frequently used by websites and servers to capture information about your web browser to track your connection and activity on your site. We do not make use of cookies in this way, and so store no data of this type in cookies.

You are able to control which sites, if any, you allow cookies to be created and/or stored on your browser, and you can remove these if you wish. Some sites may operate more efficiently by making use of cookies

Using your Personal Data

Any personal data entered by you on our website will only be used specifically for the purpose you have provided it. For example, we will use data entered in the contact form to respond to your message.

We will not pass your personal information to any third parties.


All information that we hold concerning you as an individual will be held and processed by Cranstoun strictly in accordance with the provisions of the Data Protection Act 2018 and the GDPR.

Such data will be used by Cranstoun only to administer our relationship with you as a valued friend/supporter of the organisation and to provide you with information about Cranstoun’s activities and for related purposes. We will not, without your consent, supply your name or other personal details to any third party except where:

  • Such transfer is a necessary part of the activities that we undertake, or
  • We are required to do so by operation of the law.

As an individual, you have the right under the Data Protection Act 2018 to obtain information from us, including a description of the data that we hold on you. Should you have any queries concerning this, please contact our Compliance Officer at with the subject line “Data Protection”.

Security of your Personal Data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure password- and firewall- protected servers. Any personal data you send to us via your server must also be secure.

Policy Amendments

Our privacy policy is updated at least once a year and posted on our website. Please check this page occasionally to ensure you are happy with any changes.

Updating Information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Third Party Websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.


If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to or by post to:

Cranstoun Thames Mews Portsmouth Road Esher Surrey KT10 9AD

Data Controller

Cranstoun – Our data protection registration number is Z5064612

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