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Who We Are

Our Organisation

Our vision is to be a world class leader in rebuilding lives. To do so, we identify, develop and deliver evidence-informed solutions. At the heart of it all are the people who make it happen: our staff and trustees.

Take some time to get to know the faces and minds behind Cranstoun.

You’ll also have the opportunity to read our annual reports.

Senior Staff

Carmen White

Chief Executive

Carmen White is Chief Executive of Cranstoun, leading the organisation’s mission to empower people and communities to rebuild their lives.
Carmen brings extensive leadership experience across housing, health, and social care, with a strong track record in strengthening governance and delivering social impact.

Since joining Cranstoun, Carmen has focused on ensuring effective governance, accountability, and risk management, enabling the delivery of safe, high-quality, and person-centred services.

Before joining Cranstoun, Carmen held Chief Executive roles at Evolve Housing and Support and Chisel Housing Association, where she led governance and regulatory strengthening, modernisation, and strategic growth.

Her leadership reflects a strong commitment to inclusion, partnership, and enabling people to contribute meaningfully to their communities.

Carmen is focused on building a resilient, well-governed organisation that delivers high-quality services and sustainable impact.

Meg Jones

Director of New Business and Services

Meg has expertise including policing, policy, and social justice.

Previously, Meg was Head of Policy for West Midlands Police and Crime Commissioner, delivering the nationally regarded harm reduction approach to drugs, including leading West Midlands Police to be the first force in the country to carry naloxone.

Meg led innovation in criminal justice and had responsibility for victim’s services.

Meg brings her passion for social justice alongside a track record of delivering innovation at pace.

Meg is supporting the United Nations Office on Drugs and Crime for the Vienna and New York Committee on Drugs.

Darren Nicholas

Director of Operations

Darren has over 20 years of experience in delivering criminal justice and substance use services. This has included frontline and leadership roles in the charity sector, Prison services, Probation services, and with the police. This has been in both community and residential services, including Independent Approved Premises.

Darren joined Cranstoun in 2016 and for many years led one of our high performing integrated substance use services offering support and treatment to both adults and young people.

Darren is passionate about supporting and empowering people to make positive changes in their lives.

Luke O'Neil

Director of Business Improvement & Transformation

Luke leads organisational improvement, transformation, and development oversight to strengthen Cranstoun’s performance, systems, and future readiness.

He has worked in the third sector for over 20 years, in leadership and trustee roles for charities that address and challenge health and social inequalities and has leadership experience in innovation, business development, operations and performance & reporting functions.

Luke joined Cranstoun in 2017, driving the expansion and mobilisation of new provision to further diversify our service offer.

Jason Warriner

Director of Care, Quality and Governance

Jason is a Registered Nurse with experience in the NHS and charity sector, gaining experience in clinical, operational and governance roles.

His clinical areas of expertise include sexual health, HIV and homelessness. Jason strongly believes that people should receive high-quality, safe care that makes a difference to their lives.

Jason previously served as Chair of the Royal College of Nursing Public Health Forum and was an appointed member to the Prime Minister’s Nursing and Care Quality Forum.

He is an appointed member of the Institute for Apprenticeships and Technical Education Care Services Route Panel.

Clinical Leadership

Dr. Steve Brinksman

Medical Director

Steve has worked with people who use drugs for almost 30 years.

He was the lead GP for substance use in Birmingham and was heavily involved in the city’s massive expansion of shared care.

He was the RCGP’s West Midland Lead for substance use for seven years and since 2010 has been the Clinical Director of SMMGP and a columnist for DDN.

Steve joined Cranstoun, as part of our merger with Swanswell, and leads on Cranstoun’s clinical management and quality governance.

Danny Ahmed

Clinical Director

Danny is a registered mental health nurse and integrative psychotherapist.

Danny has worked in the substance use field for over 20yrs and is a staunch harm reductionist and advocate for people who use drugs.

Danny is passionate about ensuring people who use clinical services have access to all evidence based interventions available and that interventions are delivered in a trauma informed compassionate manner.

Senior Management

Maria Cripps

Assistant Director of Services

Maria has been with Cranstoun for over 20 years, establishing targeted domestic abuse interventions within a number of service settings including substance use treatment and criminal justice services. Maria has led the development of innovative perpetrator intervention programmes addressing all risk levels. Maria has established herself as a leading national expert in this space, participating within and advising the All Parties Parliamentary Group for Domestic Abuse, and working to identify and evolve global best practice via the International Learning Alliance.

Annie Steele

Assistant Director of Services

Annie’s career has always been about supporting people to help them live the life they want. She joined the substance use field in 1996 as a GP liaison worker and has since managed a range of services across alcohol, drugs and floating support. This experience has built a remarkable knowledge of sector service delivery. Annie moved to Cranstoun, following the Swanswell merger, and now leads our adult and children and young peoples' substance use services nationally.

Board of Trustees

Selina Sagayam

Chair of Trustees

Selina is a globally renowned expert in governance, sustainability and legal regulatory work. She has more than three decades of experience in some of the world’s leading law firms, including as a partner, and recently as a non-executive director of two FTSE 250 funds.
She has a long track record of leading in large organisations in areas including corporate governance, ED&I, ESG, financial services regulation, human capital and risk.
Selina also brings leadership experience in the charity sector through her time as Vice-Chair of Refuge and Trustee of the sustainability organisation Changeworks.

David Alcock

Trustee

David has worked in the charity, private and government sectors at Addaction, Scope, Unilever, PA Consulting, Serco and Agilisys over the last 30 years. His focus is on leading change through sound business planning and project/programme management. He now works as an executive coach.

Matt Bacon

Trustee

Matthew is a Senior Lecturer in Criminology at the University of Sheffield’s School of Law. He is an interdisciplinary researcher with expertise in policing, drug policy and qualitative methods. Matthew’s research broadly focuses on evidence-based policymaking, the complexities of police operating environments and the impact of policing interventions. His recent research has been concerned with innovation and reform in drugs policing, especially diversion and other harm reduction measures. Matthew also brings his experience from leadership roles in higher education and police-academic partnerships in knowledge exchange, enhanced training and research co-production.

Alastair Graham

Trustee

Alastair has over 25 years of executive and non-executive experience within the not-for-profit sector, primarily with health causes, and with a focus on income generation, engagement and commercial development. He is currently Director of Income & Engagement at Arthritis UK.

Gail Gilchrist

Trustee

Gail is a Professor in Addictions Healthcare Research at King's College London. She has almost 30 years of research experience in the field. Her research takes a gendered approach to understanding and improving treatment and support for people who use substances and have other co-occurring issues including intimate partner abuse, mental health and bloodborne viruses. Prior to joining King's in 2013, she has held NHS and academic research posts in the UK, Australia and Spain.

Andrew Furlong

Trustee

Andy is the Owner and Managing Director of Cogent Content, providing communications support for people and organisations with a great story to tell. Andy has created content for senior figures across business, academic and politics. He has worked across four continents delivering training and services.

Andy served as a trustee with the drug and alcohol support charity Swanswell from 2014. Swanswell completed its merger with Cranstoun in 2021. He is a Fellow of the Royal Society of Chemistry and a Member of the Chartered Institute of Public Relations.

Jenni Newbury

Trustee

Jenni is a senior public service leader with over 20 years’ experience in strategic commissioning and service transformation across criminal justice and community safety. She has designed and led complex multi agency programmes focused on violence reduction, trauma informed practice, early intervention and improving outcomes for vulnerable people. Jenni brings extensive expertise in evidence led commissioning, contract and performance management, and system redesign, supported by postgraduate qualifications in business and related fields. She is committed to social justice, partnership working and person centred, lived experience led approaches.

Winston North

Trustee

Winston is a retired international financial director. He has held senior financial positions in a number of multinational groups. Additionally, he served as the Group CFO for small and medium sized listed groups. He brings significant commercial experience gained mainly in the manufacturing sector. Winston is a member of the Chartered Institute of Management Accountants.

Siobhan Mackintosh

Trustee

Siobhan Mackintosh is a senior clinical governance leader with extensive experience in healthcare risk management, quality assurance, and regulatory oversight across global health and insurance services. She currently serves as Group Global Director of Clinical Governance at Bupa, where she leads the development and delivery of enterprise-wide clinical governance strategy, clinical assurance programmes, and clinical risk management to support safe, effective care and improved outcomes.
Siobhan has a strong track record of advising executive and board-level committees, strengthening global clinical governance systems, and embedding a culture of continuous learning and improvement. She also brings regulatory insight through her previous role as a Specialist Advisor to the Care Quality Commission. Her background as an Advanced Nurse Practitioner underpins her practical understanding of clinical care delivery alongside strategic oversight.
She is committed to promoting high standards of governance, patient safety, and organisational accountability, and brings a collaborative, evidence-based approach to board-level decision-making.

Laura Mayes

Trustee

Laura has spent the last 20 years of her career working in senior HR roles. She has worked in the private sector and more recently in the charity sector, with health and social justice charities.
As well as her expertise as a senior HR professional, she brings significant commercial and strategic experience. She is committed to supporting organisations to create meaningful, long-term change for the communities and individuals they serve.

Marie Orpen

Trustee

Marie is a highly accomplished digital leader with over 20 years of experience driving large-scale digital transformation and technical innovation across the corporate, public, and non-profit sectors. She is recognised for her ability to align complex technology and data ecosystems with overarching strategic goals to deliver organisational growth.
Marie’s career includes leading major digital, data, and AI-driven initiatives at prominent organisations. An expert in navigating modern technology landscapes, she has a proven track record of modernising digital estates, scaling agile product teams, and leveraging advanced data analytics to enhance user experiences and optimize operational efficiency.
Alongside her extensive corporate and public sector leadership, Marie brings valuable insight into the charity sector through her previous work as Chief Digital Officer (CDO) for Guide Dogs. She is deeply passionate about digital inclusion, accessibility, and using technology responsibly to drive positive social impact.

Chirag Patel

Trustee

Chirag is a digital marketing leader with a strong background in driving growth for global brands. As a trustee, he brings strategic insight to support the charity’s mission. With years of charitable and community-focused experience, including as a former police officer, he is dedicated to enhancing community engagement.

Cranstoun Annual Reports

Swanswell Annual Reports

Gender Pay Gap Reports

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